Support

Support contact

For reproducible bugs and development tasks, open a GitHub issue. For other questions, email support@blockiversevr.com.

When reporting an issue, include your device model, app version or build source, what you expected, what happened instead, and steps to reproduce.

Community and development

Use the wiki for documentation and guides. Use GitHub Discussions for Q&A, gameplay feedback, Quest setup help, feature ideas, and community build reports. Have a bug to report? Check the GitHub issues to see if it's already been reported, and if not, submit a new one.

Known current limitations

• Blockiverse VR is in active development and is not a final store release.
• Primary supported hardware is Meta Quest 3 and Meta Quest 3S with Quest Touch controllers.
• Multiplayer is local LAN only. Cloud-hosted private worlds are tracked as future expansion work.
• Worlds are bounded rather than infinite streaming terrain.
• Voice communication uses Meta Quest party chat. There is no in-app voice chat.

Before reporting

• Check the wiki, existing issues, and discussions to see if the problem is already known or answered.
• Restart the headset and confirm the issue happens again.
• Note whether you were in creative, survival, or LAN multiplayer.
• For LAN multiplayer issues, include host/client device models and whether both devices were on the same local network.
• For save/load issues, avoid deleting local app data until the save can be inspected or backed up.